Can't log in to app

[EctopistesM]

Plan

Premium

Country

Poland

Device

iPhone 7

Operating System

iOS 13.2.3

My Question or Issue

Since yesterday i can't connect with any spotify service (app and website even) using my phone. I tried closing the app, relogin, reinstalling spotify. Spotify works properly after restarting device but after i close the app the problem occurs again. Right now i can't even log in (i used standard log in, facebook connect, login via email send) because "there was a problem, try again later". Trying to enter any spotify site (like spotify.com or support.spotify.com) is impossible because "this site is unobtainable". App and site on Windows works fine.

Is this problem known, is this my fault?

[Loxer]

Hey @EctopistesM, welcome to the Community.

Hope you're doing great!

I'd suggest updating to iOS 13.3 and if that doesn't do the trick try resetting your network settings. Use this guide.

Thanks 🙂