Can’t log in

[Kieranmc89]

I subscribed to premium and now I can’t log in! I created an account with my Facebook profile. Entered the correct details and I am met with this error. Can anyone help?

[Nico]

Hey @Kieranmc89! Welcome to the Spotify Community. ^^

That doesn't sound cool.

Have you tried reinstalling your app? If not here's a step by step tutorial.

Let me know if that helps, thanks! ^^

Peace

[Kieranmc89]

Thanks for the reply! I have done this several times and still no luck! I don’t know what to do?

[Nico · Accepted solution]

@Kieranmc89

Have you tried to use your email address in the login process?

Let me know how it goes! ^^

Peace

[Kieranmc89]

Got it working thanks for your help

[Nico]

You're welcome! ^^

Peace