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Can't log into Spotify on computer or phone, only Spotify's website.

Can't log into Spotify on computer or phone, only Spotify's website.

So i've changed my password over a dozen times now ON Spotify's website, and then tried to lot in to both the app on my computer (which I downloaded yesterday, so it's up to date), and then again on my iPhone. Every time, even with my new passwords and correct email, it says I can't log on because my password is incorrect. The only place where I can even log on to Spotify is on their website, AKA the website I'm using to submit this issue. Not sure what to do since every time I change my password, which works ON this website and this website only, the apps continue to tell me it's wrong. And I'm paying for Primium so this is just ridiculous.

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1 Reply

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
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