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Family Plan
USA
iphone 7plus
iOS 12.2
My Question or Issue
I’m unable to log into the iOS Spotify app. I can log in via Safari and my husband is able to login via his android.
I’ve changed password 3 times.
Error msg: This email and password combination is incorrect.
I’m certain I’m using correct password.
Hey @Laurakatherine! Welcome to the Spotify Community. ^^
That's odd.
Could you try to use your username instead of your email address in the login process to see if that makes a difference?
Let me know how it goes! ^^
Peace
Are you still not able to log into the account? If yes, have you tried reinstalling your app? If not here's a step by step tutorial.
Let me know if that helps, thanks! ^^
Peace
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…