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Can't login on my new ipad

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Can't login on my new ipad

When I try to login it says: "Login failed. You've already created an account with this email address". I want to log into that account. I can login on on pc or my iphone. It doesn't give me any options. Thanks. Nick

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Hi lauraandnick,

Try entering your username and NOT your registered email and let me know if it works.
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3 Replies
Marked as solution

Hi lauraandnick,

Try entering your username and NOT your registered email and let me know if it works.
BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Thank you very much for your help, you've solved my problem. I will click the kudos button, I assume that gives you some kind of rating.
Kind Regards
Nick

🙂 great!

You're welcome.
BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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