Can't login with Spotify credentials

[ghiamar]

Hi!, Created an account, can login and play using the web player, but in my iOS or Android devices, I cant login!

Premium account

Spotify account

Please advise!

[osornios]

Hey @ghiamar,

Try logging into your Spotify profile on your browser here with your email. Your username will be displayed after you login.

After that, check the status of your subscription. If everything looks ok, logout of the app in your devices, and be sure to use that username, instead of your email address, to login to your account. It's the one with the Premium features.

Hope it helps. 🙂