Can't login

Reply

Can't login

Nykrebs
Casual Listener
Got a new iPhone 6 Plus as my previous iPhone 5 got smashed.

On my new phone I downloaded the Spotify app and tried to login (with email and password) but it won't let me.

It says 'Login failed. You already created an account with this email address'.

Help pls.

2 Replies

Re: Can't login

d_p_4
Roadie

Hi there,

 

Good choice of phone you won't be disappointed :-) 

 

Looks like you may need to reset your password the link below should help you and it will also send you your spotify username so you could try with that instead of the email address if you are still having issues after your password has been reset.

 

https://www.spotify.com/password-reset/

Highlighted

Re: Can't login

Nykrebs
Casual Listener
Thanks for your advice - but already tried that
SUGGESTED POSTS