Can’t login

[Judez]

Plan

Premium

Country

Australia 

Device

iPhone 13 Pro Max

Operating System

iOS 15.1

My Question or Issue

I can’t login in to the Spotify app, I’ve tried to make a new account and still can’t login 

[Emmabro10910]

I’m having the same issue 

[Danmor74]

Same issue for me too, exactly the same phone.

Tried clean reinstall, tried using facebook log in, tried everything.

I don't have a VPN set up either.

Logs in just fine on the desktop.

Plan

Premium

Country

Australia 

Device

iPhone 13 Pro Max

Operating System

iOS 15.1

[Nikaya12]

I am also having the same issue, 

2 days to long Spotify, what’s going on? We are paying for something we don’t have access to. The app isnt working for login 

[Missmj]

Yep! Same here!

[12162912350]

Same issues here as well.

Every time I would try an play something it would say im offline. 

Tried to log out and back it. FB logon won't work and neither will Email or Username,

Access link won't send to email.

Deleted and Re-installed app. Nothing works. 

[szabo_ricsi1148]

Same…

[Codes2292]

I’m having the exact same issues - haven’t been able to play music, changed my

password, have done a clean reinstall. I keep getting ‘something has gone wrong’ and it won’t even send me a link to log in with. 

[mcbrutos]

Same issue here.

iPhone XS Max 

australia 

[12162912350]

Seems to be fixed this morning. Can get back in

[Smithalex12]

I can’t login either. I have updated my iPhone and deleted and reinstalled the app multiple times. What is happening?

[Akts21]

Having the same issue -  can log in via internet browser but not using the app on new iPhone

[Angliadan]

Same here!

[Jeremy]

Hi there folks,

Thank you for reaching out to the Community.

Can you confirm that you followed the steps that's provided in this article? There's some more steps to help thoroughly uninstall the app from your device, so if you haven't, we'd highly suggest it since the steps will make sure there's no old cache files causing this.

We'll keep an eye out for your replies.

Take care!

[Danmor74]

Is that THE Rick Szabo?

[Danmor74]

Yep I’m in now. Awesome.

[Jeremy]

Hi @Danmor74,

Thank you for your reply and confirmation.

We're really glad to see that you're logged in again 🙂

Let us know if we can help you with anything else.

Have a great continued week.

Take care!

[logesh005]

Solve this problem

[Alex]

Hey there @logesh005,

Thanks for reaching out about this in the Community!

Can you let us know what device you're having trouble logging in to? 

It would also be helpful to know if you're getting any error messages.

We'll do our best to help. Cheers.