Help Wizard

Step 1


Can’t play any music

Can’t play any music






iPhone 7

Operating System

iOS 10


My Question or Issue

 Whenever I try to play a playlist of any kind something pops up saying “couldn’t open link” and “spotify can’t open this type of link on this type of device”. 

1 Reply

Hey @-tp_gefxea5lr,

Apologies for the late reply but maybe I can still help 🙂

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

Keep me posted, I look forward to helping out 🙂

Billy-JSpotify Star
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Note: I'm not a Spotify employee.

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