Can’t play song from search

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Re: Can’t play song from search

buryat1
Casual Listener

Started having the same issue a few weeks ago

 

Playing anything searched doesn’t work however playing liked songs works

 

Restart works but I don’t want to do it all the time

 

I had a longer description of the issue but your system didn’t let me post it

Re: Can’t play song from search

Calctinho
Regular

Literally same...typed the whole thing out then went to error. 

Restarting etc does fix it and like you, I don’t want to do it every time. There’s a bug in there somewhere.. pls fix it 

Re: Can’t play song from search

Eni
Moderator
Moderator

Hi folks! 

 

Thanks for letting us know that. 

 

@x24j, could you check if all your devices’ software is up-to-date? Also, would you mind trying it with a different internet connection?

 

@buryat1, could you let us know the exact make/model, operating system and Spotify version of your device? Additionally, could you let us know if this is happening when you're using the Connect feature or when you're streaming directly on your device as well?

 

@Calctinho, could you let us know if this started happening after a specific event such as an update? We'd also like to know the exact make/model, operating system and Spotify version of your devices where you're experiencing this. 

 

We'll keep an eye out for your reply!

EniModerator
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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

Re: Can’t play song from search

x24j
Casual Listener

i have the latest software and have experienced on several networks

Re: Can’t play song from search

buryat1
Casual Listener

iphone 12 pro max

ios 14.3

spotify 8.5.93.494

 

I experienced it both in Spotify Connect mode and standalone

 

also made a recording of the issue: https://youtu.be/-qXNcAWdvSA

I search for Quake, and then try to play a few songs without success (the play button changes though), then go to my liked songs and it works, switch back to search and playing doesn't work.

 

(also got an error while trying to send this message, luckily copied my message before, hopefully it's also useful to you)

IMG_2993.jpg.jpg

Re: Can’t play song from search

Calctinho
Regular

Exactly as above

Re: Can’t play song from search

Novy
Moderator
Moderator

Hey folks, 

 

Thanks for getting back to us. 

 

@x24j, @Calctinho, could you send over your device's model and exact OS version so we can take a better look?

 

@buryat1, is this happening when you log into your account using a different device or a different internet connection? 

 

Keep us posted!

NovyModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"Music touches us emotionally, where words alone can't." -Henry Thoreau

Re: Can’t play song from search

x24j
Casual Listener

iOS 14.3, iPhone 11 Pro Max

Re: Can’t play song from search

Katlua
Visitor
Here in 2021 with the same issue. If I clear cache it sometimes starts working but like so irritating smh

Re: Can’t play song from search

Calctinho
Regular

iOS 14.3

iPhone 12 Pro

Spotify 8.5.93.494

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