Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Can't play songs from searched artists. iOS 14.4.2

Can't play songs from searched artists. iOS 14.4.2

Plan

Premium

New Zealand

 

Device

iPhone SE

Operating System

iOS 14.4.2

 

Hi there,

I'm having an issue where I can't play songs from any artist in the search tab. When clicking on a song, it will not queue or play the song. If another song is playing from a playlist, it will immediately cancel that song and stop playing. I've recorded this in a video (too big to upload here).

https://youtu.be/cNVGW88mG7w

 

My only workaround currently is to like the song I want to play and then play it from liked songs in 'your library' tab. Any help appreciated.

 

Edit: I have already tried all the troubleshooting steps in this post. My version of Spotify on iOS is 8.6.14.1422

Reply
1 Reply

Thanks for reaching out. I would recommend trying the clean reinstallation again, you can do so here

 

This may also be a problem with your device. If you haven’t already, I would recommend checking storage and clearing any unnecessary space. Restarting your device may also help.

 

If this problem persists, I would try contacting Spotify so they can have a better look.


I hope this helps!

if you find my answer helpful, you can pin as “solution.”

Suggested posts