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Can't share music on my new iphone 5s. Please help.

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Can't share music on my new iphone 5s. Please help.

sam5935
Newbie

Hello,

 

I got an iphone 5s last week and now can no longer share music with my friends. When I try to send a song via an SMS, I tap "send" and nothing happens. If I tap it enough times, eventually, the screen disappears as if it had been sent, but there is nothing in my text messages to indicate this and my friends say they have no received it.

 

Please help. I did a cursory search and did everything listed.

 

1. iOS is updated.

2. Cleared cookies and history

3. Re-installed app

 

Still doesn't work. I don't have time to be digging around the internet to fix a product I'm paying for. I have a premium account and will cancel it if I can't fix this problem as the sharing aspect is the main thing I enjoy about Spotify.

 

Thanks for the help.

S

1 Reply

Re: Can't share music on my new iphone 5s. Please help.

Peter__
Community Legend
Is it only SMS that is broken?

It's worth restarting your device which you can do by holding the home and lock buttons together until the Apple logo appears on screen. Once it has restarted, try Spotify again.

Peter
Spotify Community Mentor and Troubleshooter

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