Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I have tried to turn off the new shuffle play (using the 'I'). When I push this it says I need to upgrade to premium. I already do have premium. How do I get my songs playing in their right playlist order?
Solution by Matt Suda:
If you have a premium subscription, you will be able to turn off shuffle in the iPhone app.
Solved! Go to Solution.
As a new premium member of spotify (June 2016) I cannot believe that, after people reported this problem back in 2013, I still see it today.
Maybe the programmers or commercial people can ask their community what they would like as a default. My guess: just the album order, without shuffle. Even when the public would prefer shuffle, it should be much easier to turn it off ...
This does not seem to work as the symbol is not there. Spotify is pointless if it will not let me listen to what I want. I guess the only solution is to move to Deezer as Spotify management no longer understands its own market
I only use spotify on ipad and laptop your sugestion doesn't work. i am on unlimited and have been for around 8 years and i am almost ready to quite.
@Rick12346 wrote:I have tried to turn off the new shuffle play (using the 'I'). When I push this it says I need to upgrade to premium. I already do have premium. How do I get my songs playing in their right playlist order?
Solution by Matt Suda:
If you have a premium subscription, you will be able to turn off shuffle in the iPhone app.
@Rick12346 wrote:I have tried to turn off the new shuffle play (using the 'I'). When I push this it says I need to upgrade to premium. I already do have premium. How do I get my songs playing in their right playlist order?
Solution by Matt Suda:
If you have a premium subscription, you will be able to turn off shuffle in the iPhone app.
So what you are saying is that the free version will not allow users to listen to what they want to hear. That makes Spotify useless - may as well go back to listening to the radio. Spotify must be suicidal!
Hey @Constk,
yes Spotify won't let you choose your songs on the iPhone app, but you should be grateful as Spotify mobile was exclusive to Premium users a few years ago. In fact, most apps won't let you even listen to music unless you are a Premium user.
We hope you continue using Spotify!
- Brian
If you can't turn off shuffle when using connect, and found this thread and found it useless... here's the actual solution
Select to play on the device you're in direct control off. Turn off shuffle. Press play. Reselect the device you wanted to play on.
To Spotify, don't force people to create a used to read support posts. For the love of everything that is good and holy, stop being annoying.
I have tried the play button, twisted arrows to the right (and yes I do have PREMIUM) and it still shuffles. I have going in circles trying to resolve it and nothing...any suggestions?
Thanks,
Thank you!!! You have preformed a great service....that shuffle thing was driving me crazy!!
I cant see the shuffle button on my computer, so does it only work on ipad?
The large "SHUFFLE PLAY" at the top of the page is bad UI, and bad UI is like a bad joke - it's not good if you have to explain it.
If I want to play without shuffle, through trial and error I figured out that I can just click on the first song, and it will play from there without shuffling. Seems like if shuffle is turned off (and I do see where I can toggle it on/off) the big green button would just say "PLAY".
I've noticed lots of basic stuff like that this that Spotify gets wrong. I wish MOG were still around, I would sign up for them again in a heartbeart.
Each time I tap the Shuffle toggle it does not change but a Pop Up asking me to Start a Premium Trial. Very frustrating. I need to turn off Shuffle!!!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…