Can't use Offline Mode


Can't use Offline Mode


No matter what I do, I CANNOT play my songs in offline mode. I'm currently using the Premium free-trial and I'm using an iPad Air 2. It's brand new and has over 50+GB free so there's plenty of space for music to download. However, it simply refuses to download any songs even after I reinstalled, relogged, and refreshed the appliccation. Please help me!

1 Reply

Re: Can't use Offline Mode

Community Legend
I suggest you contact support so they can help you

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.