Can't view Liked songs on iPhone. "Something went wrong. Have another go?" then a Try Again button

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Can't view Liked songs on iPhone. "Something went wrong. Have another go?" then a Try Again button

Visitor

Plan

Premium

Country

United States

Device

iPhone XR

Operating System

iOS 13.4.1

 

Whenever I navigate to my list of Liked songs on my phone, it's blank and says

 

Something went wrong

Have another go?

and then a Try Again button.

 

This issue has persisted through several days. When I browse the list on the desktop application, my Liked songs are there. I made sure to get the most up to date version of Spotify from the app store.

 

Thanks for your time and help.

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Re: Can't view Liked songs on iPhone. "Something went wrong. Have another go?" then a Try

Rock Star 22
Rock Star 22

Hey @12177059952, thanks for reaching out to the Community!

 

Let's see what's going on.

Could you try a thorough clean reinstall of the app following these steps?

 

Also, based on your original post, you have an iPhone XR running iOS 13.4.1. There is a latest version of iOS, which you can check and update by going to Settings > General > Software Update.

 

Let me know how this goes!

Billy-JRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Highlighted
Solution!

Re: Can't view Liked songs on iPhone. "Something went wrong. Have another go?" then a Try

Rock Star 22
Rock Star 22

Hey @12177059952, thanks for reaching out to the Community!

 

Let's see what's going on.

Could you try a thorough clean reinstall of the app following these steps?

 

Also, based on your original post, you have an iPhone XR running iOS 13.4.1. There is a latest version of iOS, which you can check and update by going to Settings > General > Software Update.

 

Let me know how this goes!

Billy-JRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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