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I can't view all of the buttons to play, pause, shuffle etc. when looking at album covers. I have a premium account. This is frustrating because I can't turn off shuffle. I checked but there are no updates. Suggestions? Thanks!
Hi, this sounds strange.
Please try restating the app (in multitasking), and restarting the device.
If this doesn't fix it, try a reinstall of Spotify.
Hope this helps. Get back to me if you need further help.
Same problem! I'm stuck on shuffle and it is infuriating!😡
Just deleted the app and reinstalled it. Problem solved - all the controls are now there.
Hi. deleting/reinstalling spotify on my ipad worked to make the bottom portion of the screen, including the shuffle button reappear. So thanks for that. However a big rant to Spotify for not providing a fix to this problem other than having to go through the hassle.
Hi,
i have the same same problem with my iphone. Bar (for play/pause/shuffle) missing in app. Also, i can’t control the song from lock screen (which i used to be able).
I have re-signed in and also re-installed the app. but it’s still the same.
please help!!
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