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elinlloydhughes
Newbie
I'm trying to cancel my spotify premium free trail but when i go to subscription and payment and look for the option to update details so i can cancel my account it's not there.
1 Reply

dylan_grey
Roadie

Hi, 

 

Go here: https://www.spotify.com/account/subscription/

 

If you're a premium user, you should see this:

Screen Shot 2016-06-12 at 02.26.12.png

Below that you should see your payment details, and below that, you should see this:

 

Screen Shot 2016-06-12 at 02.26.16.png

 

 

 

 

 

Click 'cancel your subscription' and follow the instructions.

 

If you're on a family plan, you must be the primary user to cancel the subscription, so if this is the case, let me know.

 

Hope this helps!



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