Cannot connect anymore . Spotify shows it is offline all the time

[Gerhald]

I moved to the US . Changed my carrier to ATT. Few days ago I notice my Spotify says is offline all the time .
Tried to use it with CarPlay and that is when I realized it.
Cannot seem to get it to connect, and have a premium account .

Advice welcome

[mzwagemakers]

Sounds like stupid questions but for me some things have worked in the past:

- Have you turned off and on your device again?

- Have you turned off and on your data (I use airplane mode and back to normal mode often)?

- Have you closed down the app completly?

Greets,
Mark

[Gerhald]

Hi,
Not stupid at all.. But yea, I have tried all of them ..
This morning I tried and it worked... While on wi-fi, so I switched to 4G and there it goes .. Offline again , although I am clearly connected to the Internet and get my mails, social Etc..
Can it be related to AT&T?

[mzwagemakers]

Can you check this setting:

1. Go to settings in Iphone

2. Search the spotify app. Probably somewhere below.

3. Check if your data is on for Spotify.