Cannot connect anymore . Spotify shows it is offline all the time

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Cannot connect anymore . Spotify shows it is offline all the time

Casual Listener
I moved to the US . Changed my carrier to ATT. Few days ago I notice my Spotify says is offline all the time .
Tried to use it with CarPlay and that is when I realized it.
Cannot seem to get it to connect, and have a premium account .

Advice welcome
3 Replies
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Re: Cannot connect anymore . Spotify shows it is offline all the time

Roadie

Sounds like stupid questions but for me some things have worked in the past:

- Have you turned off and on your device again?

- Have you turned off and on your data (I use airplane mode and back to normal mode often)?

- Have you closed down the app completly?

 

Greets,
Mark

----------------------------
Just a fan of Spotify.
If your question is answered, please mark the right solution.

Greetz,
Mark
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Re: Cannot connect anymore . Spotify shows it is offline all the time

Casual Listener
Hi,
Not stupid at all.. But yea, I have tried all of them ..
This morning I tried and it worked... While on wi-fi, so I switched to 4G and there it goes .. Offline again , although I am clearly connected to the Internet and get my mails, social Etc..
Can it be related to AT&T?

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Re: Cannot connect anymore . Spotify shows it is offline all the time

Roadie

Can you check this setting:

1. Go to settings in Iphone

2. Search the spotify app. Probably somewhere below.

3. Check if your data is on for Spotify.

Screenshot

----------------------------
Just a fan of Spotify.
If your question is answered, please mark the right solution.

Greetz,
Mark
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