Cannot login only by iphone and ipad...

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Cannot login only by iphone and ipad...

luizalezan
Newbie

Helo friends...

 

Lets see if you could help me and/or have some tips for my case.

I can't login to spotify using my user (that works and login normaly on web) when i was trying to login using the app from iphone and ipad.

 

I have already changed the password, deleted/reinstaled the APPs from iphone and ipad... and i still can't login.

 

Hope y could help me with that!

Thanks

 

 

1 Reply

Re: Cannot login only by iphone and ipad...

jean3601
Community Legend

Hello @luizalezan, Welcome to the community! :)

 

May i ask, are you entering your email or username when trying to log into the app? 

 

You need to enter your spotify username when logging into the Spotify mobile apps :)

 

You can check your Spotify Username Here :)

 

I hope this helped! :)

 

Have an Awesome Day! :)

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