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Cannot search on iphone ios10

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Cannot search on iphone ios10

Newbie

Hello.

 I have been paying for my premium since I was in college. I now pay full price for it because I love the app. For some reason, whenever I click on search, browse, home, or Radio from my iphone it simply says "an error occured, try again."

 

Works fine from my computer.

I've updated to newest IOS10 today to try and fix it.

I've deleted and re-installed app.

I've logged in and out multiple times from computer and phone.

Nothing.

All I am able to do is listen to my playlits I've already made.

 

PLEASE help. Very frustrated

1 Reply
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Re: Cannot search on iphone ios10

Rock Star 24
Rock Star 24

Hey @Ryanmatthew39,

 

Does it happen over WiFi or 3G/LTE, both? Are you able to log into a different phone to see if that makes a difference?

 

Also, it'd be great if you can get a friend to log into Spotify on your device to see if it's a device or account related issue.

 

A few screenshots of the issue would be great too.

 

Thanks!

MaximRock Star 24
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