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Cannot synchronize my playlists on iPhone

Cannot synchronize my playlists on iPhone

Hi,

I have soptify premium. Installed on both Mac & iPhone.

Mac works well.

On iPhone, since 3-4 days ago, I cannot see my playlists anymore. It keeps saying "Loading..." and nothing shows. If you speak French, under Playlists / selection / is shows "chargement" forever.

Have uninstalled and re-installed Spotify but it still does not work.

 

Any help?

 

 

 

Reply
6 Replies

Hi Spotify: I am a paying member and I do not get any reply. Is that normal?

The problem is still unsolved and I cannot use spotify on my iphone.

 

Please someone help.

 

Tks

Hey Inthesky

 

How much free space do you have on your iPhone?

Hi francoismontrel

 

Have you sent us an email and haven't received a reply? Please let us know; we're happy to help.

Hi Grace, If you tell me how to send an email, I will. I've been trying to find how to contact some sort of customer service over and over but that seems to be a well-hidden feature!

 

Can you tell me?

Rgds

Grace, the prvious message is from me. I replied from my previous free account by mistake.

I have 10.5gb free space.This has not changed since before the problem occured.

 

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