I had the same problem recently. I had troubles updating the app on my iPhone for some reason, so I deleted and reinstalled it. Now I can't log in or anything. When I connected it to Facebook, I got an email saying I am now on a trial version of Premium (for which I was previously paying). All my playlists and everything are gone too
same issue here. via my iPod when I try to log in via facebook, it takes me to my fb log in page, after I enter info it says 'An error ocurred with Spotify. Please try again later'. I've been trying for a few days already. Did anyone find a solution? It was all fine until I deleted the app to clear the cache (yet another issue) and re installed it. Thx.
I cant sign in on my computer or iphone. I changed my password and I have premium. I can sign into my spotify account though. Very frustrating. There is no phone number in the contact section for help either, i find that a little obnoxious.
Hi Gizmoleejoe- The first thing I recommend is clean reinstalls on both your computer and iPhone.
You can find instructions based on your operating system here. Steps for your iPhone can be found below:
1. Delete the Spotify application from your iPhone/iPod. To do this, press and hold the application until it hovers and then press the X symbol 2. Restart your iPod/iPhone 3. Install Spotify again from the AppStore
Once you've done that, just be sure you're logging in with your 'gizmoleejoe' username and not your email.