Canvas not working

Reply

Canvas not working

AminMoss
Casual Listener

Plan

Premium

Country

Egypt

Device

IPhone 6s

Operating System

IOS 12.2

My Question or Issue

So i just got premium yesterday and ever since canvases has not been working at all (they’ve been working before), i’ve tried reinstalling the app, turning data saver on and off, turn canvas options on and off and it still not working.

3 Replies

Re: Canvas not working

Rock Star 15
Rock Star 15

Hey @AminMoss, welcome to the Community.

Hope you're doing great!

 

Could you share a screen recording of this issue?

 

Also does it happen if you try it with another Spotify account in this device?


Thanks :)

LoxerRock Star 15
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Re: Canvas not working

AminMoss
Casual Listener

Hey, thanks for the quick reply :).

 

I tried making a new account and it’s still not working. I’ve uploaded the screen recording with the reply, all of these songs are supposed to have canvases instead it’s just showing the album art, hope this is what you wanted me to record.

Re: Canvas not working

Manavsehgal
Newbie

Same my canvas is also not working. 

Asus zenfone max pro m1 android 9pie.

Plan- premium

Country- India

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