Canvas on iPhone 7 but not iPad 5

[DJDKØ]

Plan

Premium

Country

DK

Device

iPad5

Operating System

iOS13.3

i do not have Canvas on my iPad5 but only on my iPhone7. Same Spotify and iOS versions.... ( 8.5.34.644) the option is not visible in Playback Settings. Ideas?

[DJDKØ]

I reinstalled app and restarted iPad...

[Mario]

Hey @DJDKØ,

Thanks for reaching out about this here in the Community and welcome.

Just to confirm, the Canvas feature is only available on the Spotify app with iOS and Android (version 8.4.77 and above) mobile devices.

The feature is currently not supported while accessing your Spotify account with a tablet.

That's why you will be able to display it on your iPhone but not on your iPad.

If you'd like Canvas to be available for other devices besides only mobile phones, it'd be worth it to take a look at this existing idea.

Feel free to vote for it by clicking on +VOTE and add your feedback to the comments as well as to keep following its developments.
 
Hope you'll find this info useful. Let us know if there's anything else we can help with!