Canvas

Shihahhami

 

Plan

Premium

Spain

 

Device

iPhone 11 Pro Max

Operating System

iOS 13

 

My Question or Issue

i have Used Spotify on my note 9 and this new phone and never have canvas options I have tried everything but still no help

 

Reply
3 Replies

Loxer

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

 

Make sure Canvas in is on in Settings > Playback > Canvas.

Check it with this song to see if it works. Please note that it requires an internet connection to be displayed.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerSpotify Star
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I have the 8.5.34.644 version and still don’t have the option canvas in playback

Shihahhami
Sams

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