Car stereo says either no song or title

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Car stereo says either no song or title

Newbie

We have 2 iPhone 6 one plays through a usb cable fine but the other one says no songs but when I change the track on my phone it then says no title but it is playing because you can see the track counting down and no volume we have tried restarting the phone and the app but no luck seems odd that one works and one doesn’t None of the below information is required. However, the more you provide the easier it will be for us to try and help.

Plan

Free/Premium

Country

Uk 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

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