[CarPlay] Spotify black screen

[f25qxq-ktp_y]

Plan

Premium

Country

 United States 

Device

iPhone 7

My Question or Issue

This just happened today, I got into my car and found out that spodify still plays music while using CarPlay, but if you go onto the spodify app or on the now playing app on the CarPlay screen, it only shows a black screen. This is really annoying because I would like to be able to skip songs using the screen, or even know what song I’m listening to. My iPhone is up to date on updates as well

[Keanu_C]

Hey @f25qxq-ktp_y Welcome to the Spotify Community!

It seems that other users have reported having the same issue. However, some users have reported that rebooting both iPhone and Car has seems to work with getting rid of the black screen. Another suggestion was making sure that CarPlay isnt restricted on your phone. And to make sure that your connection to CarPlay is stable. 

Here is a thread where people have reported the same issue has you currently have.

Keanu_C