CarPlay and Spotify...a match made in HELL

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Re: CarPlay and Spotify...a match made in **bleep**

Spotify Legend

Thanks for letting us know about this issue. We've been trying to reproduce it but it's really a matter of luck and we haven't found a way to do so on the headunits we have. 

If you have a reliable way please let us know and also attach a video if possible. 

 

Thanks all for your support on this. 

 

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Re: CarPlay and Spotify...a match made in **bleep**

Casual Listener

First of all, its nice to see an actual rep from Spotify take notice, however, I feel your request is simply an attempt at satiation or a stall tactic. These issues are very easy to reproduce IF you test like a real consumer would. Go have any CarPlay unit installed in a test vehicle and just drive it everyday back and forth to the office. Be sure to load several different music apps on the test iPhone because that is how actual consumers act. Listen to NPR on Apple music on your way in, then switch to Spotify on your run to lunch. Use Apple Maps on your way to a new restaurant after work then maybe catch sports news on ESPN (Apple Music.) The next day on the way in, listen to CBS news using their app then, play your favorite playlist on Spotify. Be sure to reboot your phone a few times (because real people have to do that occasionally) and you will quickly see the issues. Can't miss them. BTW, a few updates back Pandora started suffering from the same ills. So now you are not the only one with issues but the brand new Amazon music works amazing- every time, never even glitches.

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Re: CarPlay and Spotify...a match made in **bleep**

Newbie
issues I've had;
- Freezes on a daily basis, app opens but no music will play
- Spinning wheel of death and can't select anything else within Spotify app
- Music playing in fast forward for no apparent reason at 10x normal speed
- Cant see playlists I've recently listened too even though I can see older ones
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Re: CarPlay and Spotify...a match made in **bleep**

Regular

I can reproduce one of the issues quite reliably.  

 

My car is parked at the front of my house - just at the limit of my Wifi reach.  

 

So when I get in, my phone is normally on Wifi, but after I've started the engine, it's generally lost the connection and starts looking for the 4G.  

 

This seems to be what causes the issue.  Spotify starts up, notices that there is no connection and freezes.  When, a couple of seconds later, the connection is active, Spotify stays frozen and I have to stop the car, kill Spotify on my phone, and restart it - this time Spotify notices the connection is live and works OK.  

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Re: CarPlay and Spotify...a match made in **bleep**

Casual Listener

Match made in **bleep**...indeed! I think Spotify's CarPlay version is simply poorly designed. In addition to other reported issues, selecting a radio playlist produces essentially a blank screen with reverse/forward arrows and a play/pause button between reverse/forward. And that's it! No indication of what's playing, what's next, and reverse/forward arrows do not work. I realize CarPlay may have something to do with this behavior. However, as a premium customer, I find myself not wanting to use Spotify...at all...in my car or at home or work. Spotify can do better here...much better.

Re: CarPlay and Spotify...a match made in **bleep**

Casual Listener

Forgot to add:I'm using mobile Spotify v 8.4.3 on an iPhone 6plus running IOS 10.3.2

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Re: CarPlay and Spotify...a match made in **bleep**

Newbie

I have the exact same behavior. 

 

I can reproduce when leaving work from the underground parking area, where there is no cellular nor wifi connection.

 

Restarting spotify is the only way to resolve it.

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Re: CarPlay and Spotify...a match made in **bleep**

Casual Listener

I have the same problem with both my iPhone and my wife's iPhone in a 2018 VW Atlas. Major problem that is not only extremely frustrating, but a driving hazard. If this is not resolved shortly, I'm going to be forced into switching to Apple Music. Juding by the durration of this thread, I'm not holding my breath. 

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Re: CarPlay and Spotify...a match made in **bleep**

Casual Listener

Seeing this thread be 2 years old and problems are still occuring makes for a grim read indeed. I have been a Spotify premium subscriber for many years now and was quite excited when I got my brand new car yesterday with CarPlay. Finally, no more bluetooth speaker sitting in the cup holder! How wrong was I when hooking up Spotify to CarPlay only to find that music refuses to play on my car stereo over CarPlay! I can browse albums, artists, radio and playlists but as soon as you go to listen to something the screen shows the back/forward/play+pause controls and nothing plays!

I am very dissapointed that this doesn't work in my brand new car 😞

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Re: CarPlay and Spotify...a match made in **bleep**

Newbie

Will it be possible to save songs in one of my playlists instead of just choosing between thumbs up/down? Thank you!

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