Carplay: Podcast does not resume playing after Maps directions

[bobbyg603]

Plan: Premium

Country: USA

Device: iPhone X iOS 14

Car: 2020 Honda Civic Hatchback Sport

1. Start navigation using Apple Maps via Siri voice command

2. Start podcast JRE via Carplay touch screen

3. Apple Maps interrupts to give next set of directions

4. Podcast should resume playing, it does not

The Apple Podcasts app will resume playing the podcast after Siri is done giving directions. This is a huge regression in UX since listening to the JRE via the Podcasts app please fix this bug!

[Novy]

Hey folks, 

Thanks for your messages.

We’re aware of an Ongoing Issue causing this behavior. Rest assured that the team in charge is currently looking into it.

In this case, we’d recommend adding your +VOTE to this Ongoing Issue and following the recommendations you'll find in the Status Update. You can also subscribe to it by clicking the three-dot menu next to the title and we’ll keep you updated with any relevant updates there.

If anything else comes up, we're always one reply away.

Cheers!

[R1ch1e1R1e]

This is a huge safety issue and needs to be fixed

Gone are the days of enjoying JRE podcasts while driving

[124420095]

I agree, I see this not only as a significant frustration... but more importantly a LEGITIMATE safety issue. I drive for work, and often find myself turning the podcast on multiple times every min/hour. It increases the amount of distraction for the driver... therefore increasing the likelihood of potential accidents.

I understand listening to a podcast while driving is a luxury, however if the intention is to create technology that works seamlessly and safely... the issue should be addressed.

Thank you!

[Glassman1122]

any solution?

[afinuf12]

1. Go to phone settings

 2. Go to maps

 3. Turn off “PAUSE SPOKEN AUDIO”

[Novy]

Hey there @Glassman1122, 

Thanks for reaching out about this.

Our team is aware of an Ongoing Issue causing this behavior and they're looking into it.

In this case, we’d suggest adding your +VOTE to this Ongoing Issue and following the recommendations you'll find there. You can also subscribe to it by clicking the three-dot menu next to the title and we’ll keep you updated with any relevant updates there.

If anything else comes up, we'll be right here. 

Have a good one.

[afinuf12]

I believe I’ve found a solution for this

1. Go to phone settings

 2. Go to maps

 3. Turn off “PAUSE SPOKEN AUDIO”

[Braingoo]

There is no such setting in iOS. This does not compute

[124420095]

This is GREAT. Helpful solution, and is a solid workaround.  However, it still does not solve the issue completely.  

The podcast should still pause and automatically restart around navigation dictation.  (like it does in all other podcast apps... namely apple) 

Spotify, if possible please make it so the podcast will restart automatically.  It is a legitimate safety hazard to have to restart the podcast potentially every few seconds or minutes during a podcast... not to mention incredibly frustrating. 

[Glassman1122]

• What solution are you referring to?

[124420095]

afinuf12 Casual Listener a week ago
1. Go to phone settings
2. Go to maps
3. Turn off “PAUSE SPOKEN AUDIO”

[R1ch1e1R1e]

Thanks - doesn't work for Apple Maps, Google Maps, Waze....

[DrinkZima]

It still happens for me when using Siri. I’ve actually noticed it sometimes when just using Siri on my phone (not using CarPlay). So annoying. I honestly just use Spotify’s podcasts for JRE. and even still, I listen to it less and less. 

[Jeremy]

Hey there @DrinkZima,

Thank you for your reply in this thread.

Can you perform a clean reinstall of the app? This will make sure there's no old cache files causing this.

Let us know how everything works so that we can continue to assist you if you need us to. We're always one reply away 🙂

Cheers!

[Glassman1122]

Yes I’ve tried hard reset as well as turning audio only on. Nothing seems to help. I believe it has to do with joe rogans podcast being video only

[kkddpp]

It’s any podcast on Spotify that has video also. This behavior happens on all iPhone models, all iOS versions. I’ve tested it in 5 different iPhones and iOS versions. There’s simply something wrong with how Spotify gets paused that’s buggy. 

[Mihail]

Hey everyone,

Thanks for searching for the answer you need here! 

We appreciate your feedback and have passed it on to the right folks at our developer team. They are aware of this issue and are working on a fix. We cannot say when exactly this will be solved, but we recommend keeping your Spotify app, Car Play and iOS up to date, as software improvements come with every update. 

Hope this shines a bit of light on the matter. We'll be here if you have any other questions.

[Braingoo]

It’s now February 2020. The moderator said this was being worked on, but six months later it is still the reason I will not become a paying customer. 

[pughgazi]

Any updates? I’m driving across country and this is incredibly disruptive. I don’t have car play (connected thru Bluetooth to my vehicle audio) so I have to pick up my phone, open Spotify, press play on whatever I’m listening to and then do it all over again every time the navigation speaks. 

Please fix this bug.

[werffdog]

please fix soon. It’s so disruptive that it pushes me to go back to Apple Music.