Certain music appears on other devices but not on my iphone

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Certain music appears on other devices but not on my iphone

Neeta
Casual Listener

 

Plan

Premium

 

Device

iPhone 7+

Operating System

iOS 10

 

My Issue

One of the albums from the artist Jesse McCartney (Departure:Recharged) appears on every other device(everybody else's spotify and my laptop included)except my own phone. Initially, I thought the artist may have deleted that particular album after I found the songs I downloaded off there disappeard from my library. I even searched for that album under the artist, and its gone. However, the other day i was using a friend's spotify and found that the songs from that album are still available in her spotify. And now, I also found out that they're still available on my laptop; on my spotify account. I tried uninstalling and installing the app again, the album and the songs in it still haven't reappeared. What kind of problem is this? 

1 Reply
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Re: Certain music appears on other devices but not on my iphone

katiek_
Composer

Hi there! 

 

Try re adding the song on to your I phone, and try adding it again to your laptop (or deletingthe song, and then re add it) If it still continues, log out of your spotify on your desktop for a little while and log back on... and contact spotify. 

 

I hope this helps! 

 

 

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