Choppy audio con Iphone SE with downloaded music

Choppy audio con Iphone SE with downloaded music

rodrigoqti

When I listen to downloaded music, it gets choppy when the phone is locked. It´s random, not always happend, but it´s very annoying.... I downloaded a lot of music to not deppend on cellular data... 

 

Plan

Premium

Country

 Argentina

 

Device

Iphone SE 128GB

Operating System

iOS 11.4

 

 

Reply
3 Replies

Billy-J

Hey @rodrigoqti, welcome to the community 🙂

 

In this case, could you try following these steps:

  • Restarting your device
  •  If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.


If you're still having trouble, could you let me know the exact version of Spotify app?

Keep me posted 🙂

Billy-JSpotify Star
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Note: I'm not a Spotify employee.

rodrigoqti

I'm currently using version 8.4.67.665, but it's happening to me with the last 3-4 versions and with an iPhone 5 too.

Also reinstall the application and download new albums, but some times I get choppy audio few seconds after I lock the phone, this lasts a few seconds and normalizes or if I unlock the phone it sound good.

Billy-J

@rodrigoqti,

 

Thanks for the clarification. Looks like this is just an issue with your device.

 

If this happens again, I’d recommend reinstalling the app again, following the link I provided in my last reply, and do make sure your device is updated to the latest version.

 

I hope this helps 🙂

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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