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Como hago para que no me cobren 2 veces spotify

Como hago para que no me cobren 2 veces spotify

Me cobran dos veces spotify
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1 Reply

Hey there, 

 

Thank you for reaching out here in the Community. We hope you don't mind us answering in English as this is the official language of the forum.

 

Can you start by taking a look at your Receipts page? If you don't see any extra payment there, it means that you might be paying for 2 different accounts. We'd recommend to take a look at this page to see what you can do to locate your second account.

 

It'd also be a good idea to check if your family or friends have used your payment info to pay for their Spotify subscription. If that's the case, they should cancel or change their payment method and reimburse you.

Lastly, we'd advise that you check the payment status on your bank statement. If it shows as pending or processing, it’s only a temporary authorization charge made by your payment provider. The funds should be returned shortly. 

 

Hope this helps. Let us know how it goes. 

LyubkaModerator
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