1. Exact Device: iPhone 7 2. Exact operating system: iOS 11.3 3. Spotify app version installed: 184.108.40.2066 4. What are you doing when the app skips/ stops/ crashes? It happens mainly when I have my headphones in and I’m holding my phone when walking around. I use the apple headphones that came with the phone. I’m a premium user and this never used to happen
still having this problem with an iPhone 7 plus. Can we fix this problem? And please be fair! I have tried everything in this topic and nothing works. I Will stop subscribe if this problem Will not be solved.
After months of not hearing back from Spotify, I finally worked out that the issue I was experiencing was my headphones. I’m not sure if this will help everyone if their headphones aren’t the issue but thought I’d share it in case it helps a few people.
Just on principle I feel like I should unsubscribe to premium and join Apple Music instead for the shite service Spotify gives.
same issue here for past few months. mostly when moving around. no other apps are affected so it clearly has something to do with Spotify. have deleted and reinstalled and same problem. i'm a premium member and need a fix!
I've been having the same issue for the last few weeks. I returned my earphones and got new ones thinking that earphones are the problem, but apparently not. I'm having the same problem with the new earphones and another pair with controls. I wonder if it's related to the lightning jack adapter?
1. Exact Device: iPhone 7
2. Exact operating system: iOS 11.3.1
3. Spotify app version installed: 220.127.116.116
4. What are you doing when the app skips/ stops/ crashes? Is it when it opens? When scrolling through tracks? When searching?
Moving around with the phone in my pocket or hand.