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Crash

Crash

Zach13
IPhone 4S
iOS 7
Spotify version 0.9.1
Jail broken: no
My spotify app crashes almost every time upon start up and will freeze periodically while listening to music.
Reply
1 Reply

meahtenoha

Hey @Zach13 There are a couple troubleshooting steps to try first:

 

1. Hard reset - Hold down the Home + Power keys until your phone restarts. 

2. clean reinstallation - Just note you'll need to resync your offline playlists. 

 

If you're still having trouble, please let us know if you've got any other apps runningin the background--any cache clearing apps? 

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