DNS problem (over cellular) NOT wi-fi

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DNS problem (over cellular) NOT wi-fi

kev_sheehan
Newbie

I can not listen to any music over cellular, ONLY wi-fi. I have tried all trouble shooting steps, talked to spotify customer service (to no avail). It is extremely frustrating. I have reset my phone. Deleted/reinstalled the app. Logged out/logged in, etc.

 

I have attached the error message I get when trying to access via cellular. It is a DNS problem, but nobody, including spotify technical help desk, is of any help. I'm hoping somebody has encountered the problem and succesfully troubleshooted it. ANY help would be much appreciated.

 

Cellular provider: verizon

 

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