Disable repeat and autoplay

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Re: Disable repeat and autoplay

Rising Star 19 DanifC
Rising Star 19

Good afternoon, 

 

Clearing the cache is a good idea, that might help. Here is the page that tells what the cache is used for: https://support.spotify.com/using_spotify/system_settings/storage-and-data-information/. Clearing the cache can sometimes fix problems. 

 

You should be able to keep your preferences separate on a family account, so it shouldn't be a problem with that as far as I know. If we can't get this figured out with the cache, I'll escalate the post and see if a moderator or Rock Star can help us out here. 

DanifCRising Star 19
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Re: Disable repeat and autoplay

Rising Star 19 DanifC
Rising Star 19

Also try logging out and back in to Spotify on your devices. You can do this individually on each device or on all your devices by accessing your account page: https://www.spotify.com/is/account/overview/

DanifCRising Star 19
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