Do not play artist/song

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Do not play artist/song

amulaire
Newbie

Plan: Premium

Country: Canada

Device: iPhone 6s

Operating System: iOS 10

 

My Question or Issue

I thought I had seen a "do not play" for songs or artists not so long ago and now I can't find it. Is it gone? Can we bring it back? 

14 Replies

bergensk
Regular

At the moment when I am writing this message, this feature is present in the android app but not in the desktop app (Mac OS).

On the other hand, I doubt very much of its effectiveness. Artists which I have flagged with "not play this" keep on popping up in my daily mixes. Just a personal thought.

Screen Shot 2020-10-21 at 3.14.11 PM.jpg

Riggs1
Casual Listener
Hi, yes the feature is back, but you are so right! it doesn't really work.

Alex
Moderator
Moderator

Hi @bergensk,

 

Thanks for your post.

 

Currently you can only dislike Artists on the mobile app. Bear in mind that this option is not available for Desktop. Whenever you try playing a song from an artists that you've blocked on Mobile you should receive a message that this track won't be playable until you unmark the artist from the Mobile app.

 

If you think other users might also like to have the option to hide Artists/Songs across platforms, go ahead and create an idea on the relevant idea board. We always take new ideas and feedback into consideration to improve the app. Here you can read more on how ideas work.

 

We also suggest checking this help article for useful tips on how to submit an idea. As a heads-up, it's good to know that the higher the number of votes an idea gets, the more likely it is for the idea to be implemented :slightly_smiling_face: 

 

Hope this helps. Let us know if you have any more questions.

AlexModerator
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bergensk
Regular

hi @alex and thank you for your quick answer,

 

Anyway, let me disagree with you. Either you are wrong, or the labels in the android app are completely messed up. Just look at the attached screenshots from my phone.

 

Kind regards,

 

Roberto

android.png
android2.png

Ver
Moderator
Moderator

Hey folks,

 

Thanks for getting back to us 🙂

 

If the artist is featured in a collaborative song, you might see the song. In this case in order not to see songs from that specific artist, you can click on "Don't play this" for the other artist as well. We appreciate your feedback and will make sure to pass it on to the right team. As @Alex suggested you can give these steps a go an submit your idea. That way other users can support it.

 

In case you've already turned on the option to not play a specific Artist and you still see their songs, we'd suggest you restart your phone and log out and log back in again. That way any changes can be synced up.

 

Hope this was helpful for you. If you have more questions, we are here for you.
 

 

 

 

VerModerator
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bergensk
Regular

Hi @Ver, thanks for popping up.

Sorry to insist, but that's not exactly true. I have marked artists since a while ago already, restarted phone, etc. and those artists keep on appearing on my mixes. Not just in the mobile android app, but also in the desktop app (in my case lately, the one for Mac OSX). I bet that also in the web player, but this I would need to double check.

In the exact case I am thinking of, this artist does not have any "split"/"collaborative" songs with other bands.

I will just file an issue as you guys say, because this is a clear defect in your platform (not client specific).

Kind regards

Ver
Moderator
Moderator

Hey @bergensk,

 

Thanks for keeping us in the loop 🙂

 

Can you give these steps a go and run a clean reinstall? By doing that you can make sure the app is up-to-date and the cache is not causing this issue. 

 

If the issue persists, you can try with another account. That way we can check if it's an account-related issue.

 

You can also send us screenshot of what you're seeing. We'll investigate this further.

 

Let us know how it goes. If you have questions, you know where to find us.

 

VerModerator
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bergensk
Regular

hi @Ver,

I have reinstalled the app on my phone, but still these banned bans keep on popping up in my "next up" queue. Shall I also reinstall on (all) my computers? I resist to believe that spotify bases its algorithm on the client cache.

Kind regards,

Roberto

Jeremy
Moderator
Moderator

Hey @bergensk,

 

Thank you for your post.

 

Can you confirm if this occurs when you're using this feature from different devices or just one specific device?

 

As @Ver mentioned - it would be great if you can try this feature from another account on your device/devices - such as a friend's or a family member's to see if the issue persists.

 

Keep us posted. We'll have an eye out for your reply.

 

Cheers!

JeremyModerator
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Live, love, laugh and listen to music 🙂

bergensk
Regular

hi @Jeremy,

This happens on different devices: I jump between android / mac / linux players several times every day. In case that the automatically generated "next up" queue is based on the local cache of those clients, it may happen that there are artists which I do not want to listen to.
Another possible reason which is now in my head: if this feature is just specific to some players (Android) and not others (Mac, Linux), then those desktop players may be polluting my play queue with those artists which I have marked as "do not play" on my android device. Does that sound correct? Would a reinstall of those desktop clients solve the problem?

 

Unfortunately my wife would not accept me to tickle on her cellphone. Not even for spotify debugging 😄

Regards

Jeremy
Moderator
Moderator

Hey there again @bergensk,

 

Thank you for your reply and for your confirmation 🙂

 

You can perform a clean reinstall on the devices to make sure there's no old cache files causing this.

 

Since it's occurs on different devices it would be great if you can create another account to be able to see if the issue occurs so we can make sure there's no account-related issue.

 

It would also be great if you can try out with another internet connection to see if the issue persist.

 

Let us know how everything goes so we can continue to assist you if you need us. We're happy to help 🙂

 

Cheers!

JeremyModerator
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DanifC
Composer

Hi @amulaire,

 

You can do this by going to the artist that you don't want to listen to and tapping ... at the top right. Then select "Don't play this artist."

 

Also, when listening to playlists such as Discover Weekly or Release Radar, you can tap the circle with the slash at the bottom right to select either "I don't like this song" or "I don't like this artist." This will cause songs like that or artists like that to not be played in that particular playlist, respectively. 

fanysoft
Regular
not anymore

Riggs1
Casual Listener

Nope its gone, bring it back Spotify!  It sucks listening/having to skip artists and/or songs you dont like! 🙁☹️

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