Double Speed Song Bug

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Double Speed Song Bug

smaxwell96
Newbie

I have found a slightly annoying bug on Spotify for iOS that causes music to speed up (approx. 2x speed). It has only occured twice, but I would like to make Spotify's developers aware of the issue so they can solve it.

 

The first time, I had paused Spotify on my iPhone, then later hit play on a bluetooth device I had connected to my phone. There was no response the first time I hit play for several seconds, so I hit it 2-3 more times until the music started. The music playback was at around 2x speed for several songs (I wanted to see if it would fix itself) until I started a song over, which fixed it. This was on version 5.3.0 of the Spotify Music app on my iPhone 6 Plus.

 

The second time, I had been listening to Spotify Music on my iPhone, and changed the song on the Joy for Spotify app for Apple Watch. I then decided to go back to the song I had previously been listening to, so I opened the Spotify Music app on my phone and the song I had previously been listening to was still there, paused, with a dialogue above it that said something along the lines of "Your music has been paused because your account is being used by another device." I dismissed the dialogue and hit play, and the song played at around 2x speed. I started the song over, and again fixed the problem. This time I was using version 5.4.0 of the Spotify Music app, on the same phone.

 

This problem is easy to fix by starting the song over, but I shouldn't have to start my music over every other time I try to listen to it. I hope my reporting of this bug will assist Spotify's iOS app developers in finding and fixing it. Feel free to ask for any other details if you need to. Thanks!

48 Replies

wtimmesr
Newbie

In addition to the song playing at double speed: when I pause the music, it will start playing automatically after a few seconds. This issue is dangerous for real. 

 

It's randomly happening and therefore it's very difficult to reproduce. Perhaps a bit weird, but I have the idea it only happens when I'm in the car with my wife and kids. That means: a second iPhone in the car (her bluetooth not connected, but registered with the car), Family Subscription, playing from a downloaded playlist.

 

Spotify, please acknowledge there is a problem and start searching for a solution. Plenty of people here that are willing to help.

Rombard
Newbie

More than two years have passed and this problem has still not been fixed. I have six months left on Spotify. If it is not fixed in the next 6 months I will switch to Apple music.

Wingedtiger
Newbie

Bro same its frickin annoying in version 8.4.49 just started happening to me. I rode a motorcycle and i have a playlist that helps me stay in ryrthm when all of a sudden my music restarts 

HenrySmith
Newbie

However with some songs it makes it into an absolute banger

ThomasDhaen
Casual Listener

Bug seems fixed for me too.

I've often had it that I needed to kill and relaunch Spotify in it for order to work when I enter my car, but that seems fixed now too!

deandesign
Casual Listener

I have the same problem. iPhone X, iOS 11.1.2. When my VW connects through bluetooh with the phone, the music does not want to play, although in the spotify it is played. When I click the pause and play again, the music is distorted. It only helps to restart the application. It's really tiring ... 

Spotify version: 8.4.28.1104

Marketymark
Casual Listener

I haven't noticed the bug for a while now.  Does it seem to be fixed for the rest of you too?

 

It's annoying that Spotify doesn't publish release notes for each update.

ivanegorov
Newbie

Great, now the bug is on Android.

 

Reinstalled the app and everything, to no avail.

ThomasDhaen
Casual Listener

This bug has been in the iOS app for quite a while..

My "workaround" for it, is opening the Spotify app and playing a song for 1 second before I get in my car.. 

Seems to be an issue with Spotify when waking up from the background if you ask me.

user-removed
Not applicable

This had stopped happening for me for a while, but just happened again. Still using an iPhone 6, but on iOS 11.1.2

Banannaise
Newbie

I have this issue in about 25% of cases when I connect to my Audi via Lightning to USB. Happens both with my iPhone 6 on iOS 10 and iPhone X on iOS 11.

SirHaxalot
Regular

First of all, everyone who has this problem, click the Me too button on the first post. Spotify is probably not going to care about an issue that supposedly only affectes 5 people. And don't mark answers that doesn't actually solve the problem as a solution.

 

Second of all, this is still an active issue for me. I have been able to reliably encounter this by attempting to start a playlist via my cars Spotify integration. Basically the flow is that I have sometimes during the day launched another media app on the phone, which has caused Spotify to not be the current media app (reverting back to Apple Music playing "Läser in..."), so obviously bluetooth playback is out. From this point I should be able to connect the phone by USB and launch Spotify from the cars infotainment system. When doing that, playback should ideally resume, it does display the currently playing song, but it's silent. If I from there navigate to library and select a playlist and start playback, I have reliably encountered the double-speed bug.

 

If I unlock the phone, open the app, and then start the playlist, it will work every time. Maybe worth noting is that if I navigate to the app while it's playing silently over bluetooth, the song will still show as playing and the playback time will tick up, just no audio.

 

Spotify 8.4.24.506

iOS 11.0.3

BMW ConnectedDrive

 

Marketymark
Casual Listener

I have had this issue for ages as well.  I've only noticed it with Apple Carplay.  My fix is to unplug the cord and plug the phone back into the car, but that's not always safe to do.  I will try restarting the song to see if that fixes it by I know that advancing to the next song does not.  

martin_le_kula
Newbie

Same thing still occur for me. Connecting my Iphone 6 to my Volvo and when I turn of the car and leave it with my phone and spotify automatically pausing. Then I return after some time and autoconnects and then it's trippy-gonzalez-speed on the sound and panic is made when turning the volume down and trying to press paus and play or switching song. Is there any fix on the way? Seems like this problem has been happening for several years now.

bunmango
Regular

What version iOS are you running?  the problem seems to have gone away for me on 10.3.3. The problem I had before was with 10.2.1.

 

edit: never mind, it was a fluke - still happens to me...

Ghostdaddah
Regular
Hello!

The «fix» for me was to move the entire household over to Apple Music. The double speed song bug has not reoccurred since then.

gmelissa426
Newbie
This happens to me almost every day when my iPhone connects to the Bluetooth on my Mazda. It happens sporadically too so I can't figure out a workaround. It's very annoying - please help!

user-removed
Not applicable
This bahavior happens to me *sometimes* when my iPhone connects to the Bluetooth in my car, if the Spotify app had already been open.

Is there a way to 'subscribe' here to know when this is fixed?

emakoutz
Casual Listener
Come on Spotify--this message board has done all the research for you---now find the bug in the code that enables switching devices because that's the common denominator in all of these posts. Looking forward to that software update!

emakoutz
Casual Listener
Happens to me at least once every couple weeks. I'm not sure what "triggers" it. I do often switch between the Bluetooth speakers in my car and my ear piece. So there's that. Spotify--please fix it?
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