Help Wizard

Step 1

NEXT STEP

Download File

Download File

Hi,

There is no Download folder in my library on my iphone app, how do I get this? I have 'downloaded' albums and the green arrow shows, but I do not know where the album has been saved?? 

I have a Premium account, all other users can download & see the download folder and play their music with no problems.

Hope someone can help. Thanks in Advance

Reply
6 Replies

Hey @ZRM17!

 

Please try heading to Your Music (or Your Library) and then look for AlbumsSongs or Artists and let me know if you can find it!

 

Info extracted from here and here

Hi @Julian_L
Here is a screen shot of my library screen. No download folder 🙁

Umm you haven't attatched any screenshot...

Oops ... Screenshot
IMG_1358.PNG

Try opening Songs, Albums or Artists 🙂

Quoting and to your private message:

Hi Julian, Thanks for your help with my vacant download folder. I have looked in the album/artist, but I don't know what I am look for, there is nothing that says downloads. The songs/albums I have downloaded all have the green arrow next to them, but I don't know where they have downloaded to??


 The green arrow next to them means you can listen to them offline. Just tap on one of them when you are offline and you can enjoy your music!

 

If you mean you want to find a folder on your phone to see the specific files/albums that have been downloaded, then you can't.

Suggested posts