My Question or Issue
My friend is Premium subscriber and his downloaded playlists on his iPod Touch frequently become "undownloaded". When he can connect to wifi he can re-download his playlists. This problem is happening to all of his playlists at the same time, not just one playlist. We thought he might be accidently sliding the "downloaded" radio button off but he is not and certainly would not be accidently doing that to all his playlists.
I have never experienced this problem on my iPad or iPhone. Please help me help my technically challenged friend.