Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I have an iPhone 4s running OS 7.1.2 (afraid to install 8 because it's already got issues). I downloaded the free spotify app on the app store and tried to open it from the screen on the app store. It doesn't appear on my desktop, but it showed up on my wife's phone. We share one apple ID between the two of us, this usually means that we can share apps, but this time it means that she has the app and I don't.
Any ideas?
Hi there,
With Desktop, do you mean your own iPhone or the Desktop client?
Does it work when you download manually from the app-store?
Did I help? Please add a like!
Did I solve your issue? Please accept as the solution!
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Tried that, spinning wheel of nothing.
When I said desktop, I mean the home screen on my phone...
Could you try to reboot your phone? That might help.
Did I help? Please add a like!
Did I solve your issue? Please accept as the solution!
actually, no wheel. I can push the open button and it flashes blue then back to open. Nothing happens.
Are you able to remove the app using itunes? If yes, try that and reinstall the app from the app-store.
Did I help? Please add a like!
Did I solve your issue? Please accept as the solution!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…