Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Downloading Songs

Downloading Songs

HELP ME PLEASE!!!! I have spotify premium and I would like to listen to music offline but when I go to download some playlists it just says waiting to download and it never downloads I’m getting very frustrated please help.

 

Reply
4 Replies

Hey @ccellinna, thanks for reaching out!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the app. Just follow the steps here.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest!

LukeSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I’ve tried all that I don’t know what else to do but my spotify version is 8.4.61.719 

Songs can only download while you have the application open, so make sure you are keeping it open after you select the "Download" option. Next, navigate to the "Your Library" tab to see the download progress - is anything happening?

I did that and nothing ever happens?

Suggested posts