Equalizer still not working..

Reply

Equalizer still not working..

Remco602
Casual Listener

Plan

Premium

Country

USA

Device

Iphone 6S

Operating System

iOS 12

 

My Question or Issue

After upgrading to iOS12 end of last year the equalizer built-in to the Spotify app stopped working when playing back over an AirPlay device. This has clearly nothing to do with a limitation of iOS, as I was initally told by Spotify's tech support, as the equalizer of the Vox app works just fine when playing via AirPlay. Will Spotify ever fix this, or do I just forget about the Spotify app and just move on to using the Vox app?? For a music app it is pretty critical that users can adjust bass, treble etc. levels depending on the device they are using to listen to the music...

 

2 Replies

Re: Equalizer still not working..

Rock Star 15
Rock Star 15

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 15
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Re: Equalizer still not working..

Remco602
Casual Listener
I have tried re-installing already. iOS 12.1.2 and Spotify 8.5.0.833

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