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Hello. I got a Spotify Premium account, and I got the same issues while using it on both my PC (Windows 10) and my Iphone 6 plus, running iOS 8.4.
Now to the issue, when I attempt to play a song. Sometimes it will refuse to play at all, and just stand still at 00:00. Sometimes it succeed and start playing the song, however the audio stops after approx half the song but it continues to "play". When the audio stops I have to reverse it 1second or start from beginning to get the audio back.
Another weird thing I noticed was that I was able to play songs at both my PC and the Iphone at the same time using the Online mode... Which is pretty weird? It usually suggests Spotify Connect... It's like the devices doesnt sense eachother anymore. In addition to this (yeah there's more) It's like it failed to synch my playlists to Offline mode, and I can no longer see my playlists through the phone. It's like it's attempting to synch but it cant show me anything. Favorites: 0. It's definetly not 0.
The internet is not the issue here, I've been trying with both 4G and over Wifi. The PC is connected through cable, and all these 3 in common got problems lately with Spotify only. I've got a fiber at home and I'm certain this isnt the problem as I usually play games or do different things on the net without any issues, ever.
The PC is also a gaming PC so the specs can handle Spotify without a doubt.
Please help me, this is getting really annoying. I just cant bother using Spotify anymore since I can only listen to some songs and when I do get one to play only half will play... It's really tiresome...
Regards
Daniel
Solved! Go to Solution.
Hello @dankar2000 & welcome to the Community!
Your case seems pretty weird.
I'll give you some set of steps that I'd recommend you to follow.
Firstly, please head over to your account settings and click on "Log Out Everywhere"
After doing this, I'd recommend you to reinstall the Spotify apps on your devices with these steps:
For your Windows 10 PC:
Fot your iPhone:
This will basically reset completely both of your Spotify clients. Clean reinstalls help to fix most of the issues on the apps.
Hope this helps! ♫
Hello @dankar2000 & welcome to the Community!
Your case seems pretty weird.
I'll give you some set of steps that I'd recommend you to follow.
Firstly, please head over to your account settings and click on "Log Out Everywhere"
After doing this, I'd recommend you to reinstall the Spotify apps on your devices with these steps:
For your Windows 10 PC:
Fot your iPhone:
This will basically reset completely both of your Spotify clients. Clean reinstalls help to fix most of the issues on the apps.
Hope this helps! ♫
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