Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

HELP PLEASE

HELP PLEASE

I've had spotify for almost three month now as a premium user and it still says I have to be a premium user to listen to albums and sends me to radio! Please help or I will cancel subscription
Reply
4 Replies

Hey! Welcome to the community 🙂

Can you just double check your subscription status on your online overview still says premium?

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Yep and I was just charged another 4.99 again

If solution is not made by this afternoon. Then bye bye spotify

4.99 sounds like you are using Spotify unlimited. If that is the case you need to update to the premium package (which is normally 9.99) in order to use Spotify on iOS. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Suggested posts