Hola me hicieron el cobro de spotyfy familiar y no me permite el cambio?

[#1]

Tengo un plan dúo quise cambiarme a spotyfy familiar y no me da el ingreso de mis otras cuentas

[Lyubka]

Hey there,

Thanks for reaching out to the Community. We hope you don't mind us answering in English as this is the official language of the forum.

Just to confirm, are you trying to invite your family members to your plan?

If so, first keep in mind that each family member needs to have their own Spotify account. To invite them to your plan, you'll need to follow the steps below:

1. Make sure you're logged in to your own Spotify account that is the owner of the plan. Then, head to your account page.
2. Click Premium for Family in the menu on the left.
3. Click SEND INVITE.
4. Enter the email address of the person you want to invite and click SEND INVITE. A confirmation email will be sent to you when they accept the invite and are added to the plan.

If that's not the case, could you please clarify a bit more what exactly your issue is? Please send as much detail as possible. This way we can advise you better 🙂 

In the meantime, we'd suggest to take a look at this article as you'll find helpful information about Premium Family plan.

We'll be on the lookout for your reply.