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I bought premium but it still says free

I bought premium but it still says free

Jessjones
I have tried all of the advice on the website and the Spotify solutions page but nothing works. Can you please help me. I have reinstalled the add, logged in and out, checked the name on the receipt. Everything.
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3 Replies

Daniel
Which country and payment type did you use? When did you purchase and with which device? Sometimes it takes an hour or so t replicate through to all devices (different servers etc)

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

Jessjones
It's an iPhone 6s. Australia. It's been about 2 hours

Daniel
OK, moved out of the Android board to iOS.

If it's been a couple of hours try logging out & back in again now.

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

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