I can't download Spotify from Appstore

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I can't download Spotify from Appstore

Newbie

 

Plan

Premium Family

Country

 Switzerland

Device

(iPhone 5)

 

My Question or Issue

I purchased an Iphone 5 for my daughter and I want to download Spotify (I have Premium family) from the Appstore it is not possible (button "download" is not activ). I can't download from safari neither. What can I do?

 

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