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Solved! Go to Solution.
Hey all, it's been some time since anyone commented here but as the page is getting views from users, we want to confirm if anyone else is having this issue signing into their Spotify iOS app?
If so please try a clean reinstall first to be sure you're on the latest Spotify iOS app.
If you continue to get this message please post below with these details:
Have you tried a clean install? You can follow the instructions here to do that. Also, are you able to login everywhere else?
Hope this helped 🙂
Are you logging in with exactly the same credentials? If your account is linked to facebook, you need to log in with your facebook credentials and will need the facebook app installed on your mobile.
Hey guys! We are currently looking into this problem.
We will post back when we get more information.
I suggest you contact support so they can take a look at your account and help you with this:
If you get an automated reply email, you need to reply back to it.
Support usually replies within 24-48 hours.
I have never such poor working app as I have seen with spotify! Pure crud and even worse on doid and real bad on my iphone. Save your self the aggrevation and just use pandora atleast it works!
I can log onto the website, just not the app.
Did not work
Had the same problem but I probably found a solution*:
labels say "username and password"
Although on the webinterface you can type your email and password as well.
But the (iphone) app does not seem to work with email.
I tried to login about 10 times, reset password, uninstalled the app... nothing seemed to work.
But then I took a closer look at the login form labels and tried one last, simple thing.
You have to enter - as the label says - your username and NOT your registered email.
At least this worked for me.
*So it is no technical problem or bug but an interface/usability/user expactation issue 😛
Users don't read ... (me included)
worked for me as well, thank you so much!!!!! big help
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